At Custom Shirt Printings, we pride ourselves on delivering high-quality custom apparel that is designed to meet your specific needs. Our goal is to ensure that every customer is satisfied with their purchase, and we understand that sometimes things don’t turn out as expected. While we strive for perfection, we also recognize that unique situations may arise where you might need to explore a return or exchange.
Since every order placed with us is custom-made, we take care to evaluate returns on a case-by-case basis. If you’re not completely satisfied with your custom shirt or apparel, we encourage you to get in touch with us so we can discuss the matter and work towards the best resolution for your situation.
Customized Products and Returns
Due to the personalized nature of our products, we handle returns for custom apparel differently than standard retail items. Custom t-shirts, hoodies, and other personalized products are made specifically to your design specifications, and as such, they may not be eligible for return in the same way as non-customized items. However, we are committed to ensuring that your custom shirt printing experience exceeds expectations.
If you encounter any issues with your order, such as defects in materials or errors in the design or print that do not match your original instructions, please contact us as soon as possible. Our team will be happy to review your concern and explore options to make things right.
Quality Assurance and Order Accuracy
At Custom Shirt Printings, we take quality seriously. Before shipping, each item goes through a thorough inspection process to ensure it meets our high standards for craftsmanship and print quality. If you believe an item you received does not meet these standards or does not match the design specifications you provided, we encourage you to reach out so we can assess the situation and find a resolution.
Limitations on Returns
Please keep in mind that since each order is custom-made, returns for reasons unrelated to quality or accuracy may be more limited. We want you to love the custom shirt or apparel you designed, so we recommend reviewing your design carefully before submitting your order.
In the event that a return is approved, the item must be in its original condition, and any return shipping costs may be the responsibility of the customer. Our customer service team will provide you with all the necessary information to guide you through this process, should it be applicable.
How We Handle Return Inquiries
Every return inquiry is treated individually, and we take the time to thoroughly review each case. Whether it’s a quality issue, a design concern, or any other reason, our team is dedicated to ensuring a positive resolution. Please note that reaching out to us for clarification or concerns is the best way to ensure that we can assist you promptly.
Contact Information
If you believe there is an issue with your custom apparel or would like to inquire about a return or exchange, we ask that you reach out to our customer service team. Please provide details about your order and the reason for your request, and we will guide you through the process. We are here to ensure that any concerns are addressed promptly and fairly.
You can contact us via:
• Website URL: https://www.customshirtprintings.com
• Phone Number: 1-833-744-7811
• Address: 1139-7 Jericho Tpk., Commack, New York, 11725, Long Island
• Email: contact@customshirtprintings.com
Our team will work closely with you to review your situation and determine the best course of action, whether that involves a replacement, a refund, or another solution that meets your needs.